We are covering warranties, support and repair your Foil Drive and offer spare parts and accessories.
When you are in the area of lake Chiemsee just arrange a date for showing by and we will help you.
And if not let us arrange a date for a phone call. We can deliver necessary parts.
Warranties:
• Foil Drive products have a 2 year legal warranty that covers all parts for
manufacturing faults. Foil Drive strives to operate a very fair and fast
warranty service - we try to respond to all warranty claims within 48
hours, and often we reply within 24 hours.
• Damage caused by user error, lack of maintenance, use of 3rd party
products, or any unauthorised modifications, are not covered under
warranty.
• When purchasing 2nd hand kits, the warranty is transferred to the
new owner, but to make a warranty claim you will need the original
invoice/proof of purchase for us to verify the purchase date. Please
note, before buying a used kit we recommend you ask Foil Drive or
your local Foil Drive dealer to inspect the kit before you buy it.
• How to make a claim
It´s easy, just fill the form and make some photos or a detailed video.
Click here: Warranty Form
We from Foilriders.de assist you with this.
Pictures or videos to
accompany the claim should then be sent (with the customers full
name) to
support@foildrive.com.
